Effective Date: 1 February 2026
At Bonefirm™, your privacy is important to us.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.bonefirm.com, interact with our services, or purchase our products.
By using our website, you consent to the practices described in this policy.
We may collect the following types of personal information:
Name
Email address
Contact number
Shipping and billing address
Payment information (processed securely via our payment service providers)
Website usage data, including pages visited and interactions, collected through cookies or analytics tools
We only collect information that is necessary to provide our products and services to you.
We use your personal information for the following purposes:
To process, fulfil, and deliver your orders
To communicate with you regarding your purchases, delivery, or enquiries
To provide customer service and support
To send updates, promotions, or newsletters, only if you have opted in
To improve our website, products, and customer experience through internal analytics
We do not use your personal information for purposes unrelated to Bonefirm™.
We work with trusted third-party service providers to operate our business effectively.
These may include:
Payment processors such as Stripe, HitPay, and PayPal
Logistics and delivery partners
Website analytics and email service providers
These third parties may collect or process personal data on our behalf and are required to handle your data in accordance with their own privacy policies and applicable laws.
Bonefirm™ does not sell or rent your personal data to third parties.
Our website uses cookies and similar technologies to:
Enable core website functionality
Understand how visitors use our website
Improve site performance and user experience
You may choose to disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
You have the right to:
Request access to your personal data
Request correction of inaccurate or incomplete information
Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details provided below.
We take reasonable measures to protect your personal information.
These include:
SSL encryption for data transmission
Secure payment processing through trusted providers
Internal access controls and best practices
While we strive to protect your information, no method of transmission over the internet is completely secure.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
We may update this Privacy Policy from time to time.
When changes are made, the updated version will be posted on this page with a revised effective date.
Your continued use of our website constitutes acceptance of the updated policy.
If you have any questions or concerns regarding this Privacy Policy or how your personal data is handled, please contact us at:
Email: enquiry@bonefirm.com
Company: Vytaliti Pte. Ltd.
Address: 57 Ubi Avenue 1, #06-12 Ubi Centre, Singapore 408936