TERMS & CONDITIONS

Effective Date: 1 February 2026

These Terms & Conditions govern your access to and use of the Bonefirm™ website and services. By accessing or using this site, you agree to be bound by these Terms & Conditions.

Use of the Site

You may use this site only for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

• Misuse our services or content

• Attempt unauthorised access to our systems

• Make false, misleading, or fraudulent purchases

Product Disclaimer

• Bonefirm™ products are health supplements and not medicines. They are not intended to diagnose, treat, cure, or prevent any disease.
• The information provided on this website is for general educational purposes only and is not intended as a substitute for professional medical advice.
• Individual results may vary.
• Always consult your healthcare professional before use, especially if you are pregnant, nursing, taking medication, have a medical condition, or are under medical supervision.

Orders & Payment

• All orders must be paid in full at the time of checkout.
• All prices are displayed in Singapore Dollars (SGD).
• We reserve the right to cancel or refuse any order at our discretion.
• In the event of any pricing, typographical, or system errors, we reserve the right to cancel or amend affected orders.

Shipping & Delivery

• We ship within Singapore and selected international locations where applicable.
• Delivery timeframes provided are estimates and are not guaranteed.
• We are not responsible for delays caused by external factors, including courier delays, customs clearance, or public holidays.
• Risk of loss and title for products pass to the customer upon delivery.

Please refer to our Shipping Policy for full details.

Returns & Refunds

• Our full Return & Refund Policy is available on this website.

• For health and hygiene reasons, opened products are generally non-refundable, except as expressly stated in our Return & Refund Policy.

Promotions, Discounts & Vouchers

• Promotional codes are valid for a limited time and cannot be combined unless stated

• We reserve the right to modify or cancel promotions at any time without prior notice.

• Vouchers are non-transferable and not redeemable for cash.

User Accounts (If Applicable)

If you create an account on our website:

• You are responsible for maintaining the confidentiality of your login details

• You agree to notify us immediately of any unauthorised use or security breach.

Personal Data Protection

• We collect, use, and protect your personal data in accordance with Singapore’s Personal Data Protection Act (PDPA).

• By using this website, you consent to the collection, use, and disclosure of your personal data as described in our Privacy Policy.

Intellectual Property

All content on the Bonefirm™ website, including but not limited to logos, product names, text, images, graphics, and design, is the property of Vytaliti Pte. Ltd. and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any part of this website without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Bonefirm™ and Vytaliti Pte. Ltd. shall not be liable for any indirect, incidental, consequential, or special damages arising from or in connection with the use of this website or our products.

• This includes, without limitation, any loss arising from misuse of our products or failure to follow recommended usage.

• Nothing in these Terms & Conditions shall limit or exclude any liability that cannot be limited or excluded under applicable laws of Singapore.

Indemnification

You agree to indemnify and hold harmless Vytaliti Pte. Ltd., its directors, officers, employees, and affiliates from any claims, losses, damages, or liabilities arising from your use of this website or our products.

Governing Law

These Terms & Conditions are governed by the laws of Singapore.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

Changes to These Terms

We may update these Terms & Conditions from time to time.
When changes are made, the “Effective Date” at the top of this page will be updated accordingly.

Continued use of the website constitutes acceptance of the revised terms.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

Email: enquiry@bonefirm.com
Company: Vytaliti Pte. Ltd.
Address: 57 Ubi Avenue 1, #06-12 Ubi Centre, Singapore 408936